Your SMC Student Network Account: Why You Need It
With your free SMC student network account you can:
- Use Library databases from off-campus
- Use computers in the Library computer lab and other computer labs on campus
- Use an SMC student e-mail address
- Use SMC as your Internet service provider (ISP)
- Access eCompanion, our course management system
How to Get It
The SMC Student Self-Service system
will assign you a username and you will choose a password for your account. Write down the username and password assigned to you by the system. Keep this information secure!
Your username is usually lastname_firstname, (e.g., smith_john) but may include your middle name or middle initial. Make sure you use the underscore "_" between the parts of your name.
Accessing ServicesHow do I access Library databases from off-campus?
Go to the Library Databases
page. You will be prompted to login when you select a particular database.
How do I use my SMC e-mail account?
Login to the e-mail server with your network account. Your SMC e-mail address will be email@example.com
How can I use SMC as my Internet service provider (ISP)?
Here are the phone number and instructions.
How do I access eCompanion?
You can login to eCompanion using your student network account username and password.
Where are the computer labs on campus?
Here is a definitive list of campus computer labs, their schedules and restrictions on use.
TroubleshootingI forgot my username or password
You can always check your username and password by re-entering your information on the Student Self-Service system
I can't get an account from the Student Self-Service system
There are several possibilities. You may not be currently registered at SMC. You may have entered your ID, name, or date of birth incorrectly. You may not be enrolled at this time, or the semester that you are enrolled in has not yet started.
My account doesn't work / I am still having problems
Please contact us using the Off-Campus Access Problem Report Form, or stop by the Library Reference Desk.
Can I change my password?
No, you cannot change your password.
I am skipping a semester; will I lose my SMC account?
Yes. Accounts are disabled the first semester (Fall or Spring) that a student is not enrolled. Your account will not be disabled if you skip the Winter or Summer sessions.
For any other library related problems you can always stop by the Reference Desk or use the Ask-a-Librarian service on the Library website.