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SMC|Academic Programs|CSIS|Office Technology

Office Technology

The Office Technology Certificate programs are designed for students who wish to enter the office workforce or update existing skills. Office Technology course develop the cutting-edge skills required by today's employers including use of software programs, producing correspondence, managing records, scheduling appointments, and expertise in specialized fields such as law or medicine. Every firm needs office workers to carry out the day-to-day activities of the business. So, there are many opportunities for office workers with technical skills. Office Technology majors may specialize in general, medical, or law with talents that could place the student in corporate, government, educational, legal and medical environments.

Degrees & Certificates

Course Descriptions

About Online Classes

About Hybrid Classes

 

Certificates of Achievement

 
Legal Administrative Assistant (30 units)

Legal Administrative Assistants are in great demand, performing everything from the mundane to the intensive: answering the phone, managing files, preparing law office correspondence & legal documents, and maintaining the calendar. Qualified legal administrative assistants who have strong skills can find lucrative opportunities with law firms, corporate legal departments, and government agencies in a variety of business industries such as banks, insurance companies, investment firms, and real estate companies. This certificate program prepares students to pursue employment as a legal administrative assistant. Training is provided in legal terminology, law office procedures, legal research, computer technology, machine transcription, document preparation, keyboarding, and written/verbal communications.

Legal Administrative Assistant PDF Fillable Forms

Medical Administrative Assistant (33 units)

The Medical Administrative Assistant program prepares students for employment in a medical environment. Students develop skills and knowledge to perform a variety of duties to aid in the efficient workflow and operations of a medical related facility. Coursework includes medical terminology, computer technology, medical law, ethics, and "front office" tasks such as patient scheduling reception, coding and billing, transcription, and records management.

Medical Administrative Assistant PDF Fillable Forms

Medical Coding and Billing Specialist (33-34 units)

Medical Coding and Billing Specialists are responsible for submitting documentation of patient medical care to insurance companies. Duties include billing insurance companies and patients; collecting payment for services; and documenting tests, treatments, and procedures, using correct medical terminology ("coding"). The Medical Billing/Coding Certificate program provides the training that is required to perform these duties. Employment outlook for medical billing/coding workers is expected to grow faster than the average for all occupations through 2018 due to rapid growth in the number of medical tests, treatments, and procedures that will be increasingly scrutinized by third-party payers, regulators, courts, and consumers.

Coding and Billing Specialist PDF Fillable Forms

General Office (30-32 units)

The General Office Certificate program provides training in common skills used in the business office — keyboarding, computer applications, English, accounting, and business communications. General office workers obtain employment in many environments: corporate settings, government, schools, and hospitals. Related job titles include administrative assistant, executive assistant, executive secretary, office assistant, and secretary. After gaining some work experience or specialized skills, many workers transfer to jobs with higher pay or greater advancement potential.

General Office PDF Fillable Forms

 

Department Certificates

 
Clerical/Data Entry (12 Units)

Organizations need to process a rapidly growing amount of information. Data entry workers help ensure the efficient handling of information processing. Duties include inputting data into computers and performing editing, proofreading, and clerical tasks. This certificate program provides training in the essential skills to carry out these tasks. Job opportunities exist in part-time, full-time, and at work-at-home positions. Data entry workers are known by various job titles, such as data entry clerk, data entry operator, data entry specialist and clerk. Data entry jobs frequently serve as stepping stones to higher paying positions with increased responsibilities.

Clerical/Data Entry PDF Fillable Forms

Medical Billing/Coding (15 units)

Medical Billing/Coding workers are primarily responsible for submitting documentation of patient medical care to insurance companies. Duties include billing insurance companies and patients; collecting payment for services; and documenting test, treatments, and procedures, using correct medical terminology — referred to as "coding". The Medical Billing/Coding Certificate program provides the training that is required to perform these duties. Employment outlook for medical billing/coding workers is expected to grow much faster than the average for all occupations through 2018, due to rapid growth in the number of medical tests, treatments, and procedures that will be increasing scrutinized by third-party payers, regulators, courts, and consumers.

Medical Billing/Coding PDF Fillable Forms

Medical Records Clerk Receptionist (15 units)

Employment of medical records technicians is expected to increase by 18 percent through 2018 — faster than the average for all occupations, according to the U.S. Department of Labor. The Medical Records Clerk/Receptionist certificate is ideal for students who want to learn the basic skills needed to become employed in a healthcare setting. This certificate prepares students for entry-level records management/receptionists' positions in hospitals, nursing homes, physician offices, and service agencies. Coursework includes training in storing, retrieving, and maintaining medical records; front desk procedures; medical vocabulary; computer technology; keyboarding; and written and verbal communications. With experience and additional education, medical records clerk/receptionists may advance top senior clerks, registered health information technicians (RHIT's) registered health information administrators (RHIA's), consultants, and educators.

Medical Records Clerk Receptionist PDF Fillable Forms

Medical Transcription (15 units)

The Medical Transcription certificate program prepares students to listen to dictated recordings made by physicians and other healthcare professionals and transcribe them into medical reports, correspondences, and other administrative material. Medical transcription is a particularly flexible career that easily lends itself to many different work styles. Medical transcriptionists work in hospitals, physicians' offices, transcription service offices, clinics, laboratories, and at home. According to the U.S. Department of Labor, employment of medical transcriptionists can advance to supervisory positions, home-based work, editing, or consulting.

Medical Transcription PDF Fillable Forms