man and woman working at a computer station together About the Office Technology Program

Be First in Line for a Career in Office Technology and Administration

Have you always enjoyed organizing information? Transfer your skills to a rewarding career in office technology and administration. In addition to data entry skills, you will learn current and leading edge office software programs used in specialty areas such as the legal and medical professions. With courses in Office Technology, you will be equipped for clerical and administrative roles, you will learn how various departments operate within a firm to achieve common goals.

Your education and training in this essential field will teach you how to produce correspondence, handle records, schedule appointments and code important information. Our programs are designed to prepare you for positions including medical records and health information technicians, medical secretaries, correspondence clerk, file clerk, customer service representative, and more. Whether you are entering the workforce or updating your skills, jobs in office technology can place you in corporate, government, educational, legal and medical settings.​

Find the path that fits your personal needs and professional goals:

Degrees and Certificates

Associate of Science Degree Icon Associate in Science More information on the Associate in Science Degree

Get a foundation in general education, then gain the skills needed to excel in your desired field.

Completion of an Associate degree usually will not satisfy transfer major requirements. Meet with a counselor to develop an academic program best suited for you.

Estimated Timeline:
2+ years, 60 units

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Certificate of Achievement Icon Certificate of Achievement More information on the Certificate of Achievement

Gain the skills needed to excel in your desired field without completing general education requirements.

Estimated Timeline:
1+ years, 24+ units

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Certificate of Achievement Icon Department Certificate More information on the Department Certificate

Gain skills quickly with this short term program, then leverage them to get ahead in your career.

Estimated Timeline:
1 year or less, 18 units or less

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Associate of Science in General OfficeAssociate in Science Degree icon

27 units + General Education Requirements

Certificate of Achievement in General Office Certificate of Achievement Icon

27 units

This program provides training in common skills used in the business office - keyboarding, computer applications, English, accounting, and business communications. General office workers obtain employment in many environments: corporate settings, government, schools, and hospitals. Related job titles include administrative assistant, executive assistant, executive secretary, office assistant, and secretary. After gaining some work experience or specialized skills, many workers transfer to jobs with higher pay or greater advancement potential.

Associate of Science - Legal Administrative AssistantAssociate in Science Degree icon

27 units + General Education Requirements

Certificate of Achievement - Legal Administrative Assistant Certificate of Achievement Icon

27 units

Legal administrative assistants perform the administrative tasks in a law office, such as answering the telephone, managing files, preparing law office correspondence and legal documents, and maintaining the calendar. Legal administrative assistants are in great demand. Qualified legal administrative assistants who have strong skills can find lucrative opportunities with law firms and corporate legal departments, government agencies, and a variety of business and industries -- such as banks, insurance companies, investment firms, and real estate companies.

The certificate program prepares students to pursue employment as a legal administrative assistant. Training is provided in legal terminology, law office procedures, legal research, computer technology, machine transcription document preparation, keyboarding, and written and verbal communications.

Associate of Science - Medical Administrative AssistantAssociate in Science Degree icon

33 units + General Education Requirements

Certificate of Achievement - Medical Administrative Assistant Certificate of Achievement Icon

33 units

This program prepares students for employment in a medical environment. Students develop skills and knowledge to perform a variety of duties to aid in the efficient workflow and operations of a medical-related facility. Coursework indicates medical terminology, computer technology, medical law and ethics, and “front office” tasks — such as patient scheduling, reception, coding and billing, transcription, and records management.

Associate of Science - Medical Coding and Billing SpecialistAssociate in Science Degree icon

36 units + General Education Requirements

Certificate of Achievement - Medical Coding and Billing Specialist Certificate of Achievement Icon

36 units

Medical Coding and Billing Specialists are primarily responsible for submitting documentation of patient medical care to insurance companies. Duties include billing insurance companies and patients; collecting payment for services; and documenting tests, treatments, and procedures, using correct medical terminology—referred to as “coding.” This program provides the training that is required to perform these duties.

Department Certificate - Clerical/Data Entry “Department

12 units

Organizations need to process a rapidly growing amount of information. Data entry workers help ensure the efficient handling of information processing. Duties include inputting data into computers and performing editing, proofreading, and clerical tasks. This certificate program provides training in the essential skills to carry out these tasks. Job opportunities exist in part-time, full-time, and work-at-home positions. Data entry workers are known by various job titles, such as data entry clerk, data entry operator, data entry specialist, and clerk. Data entry jobs frequently serve as stepping stones to higher paying positions with increased responsibilities.

Department Certificate - Electronic Medical Records Clerk “Department

9 units

This program prepares students for entry-level clerical positions involving Electronic Health Records. Training is provided in computer basics, medical terminology, and electronic records technology. EHR clerks work in hospitals, physicians’ offices, and nursing homes—typically under the direction of a manager or supervisor.

Department Certificate - Hospital Inpatient Coder “Department

9 units

Coding is the transformation of healthcare diagnoses, procedures, medical services, and equipment into universal medical alphanumeric codes for statistical reporting and reimbursement purposes. A Hospital Inpatient Coder reviews and codes information for patients who stay at least overnight in a hospital facility. This certificate program provides training in medical terminology, inpatient coding, and billing, reimbursement, and collection procedures.

Department Certificate - Medical Billing/Coding “Department

15 units

Medical Billing/Coding workers are primarily responsible for submitting documentation of patient medical care to insurance companies. Duties include billing insurance companies and patients; collecting payment for services, and documenting tests, treatments and procedures, using correct medical terminology - referred to as "coding". The Medical Billing/Coding Certificate program provides the training that is required to perform these duties.

Department Certificate - Medical Records Clerk/Receptionist “Department

15 units

This program is ideal for students who want to learn the basic skills needed to become employed in a healthcare setting. This certificate prepares students for entry-level records management/receptionist positions in hospitals, nursing homes, physician offices, and service agencies. Coursework includes training in storing, retrieving, and maintaining medical records; front desk procedures; medical vocabulary; computer technology; keyboarding; and written and verbal communications. With experience and additional education, medical records clerk/receptionists may advance to senior clerks, registered health information technicians (RHIT's) registered health information administrators (RHIA's), consultants, and educators.

Department Certificate - Medical Transcription “Department

15 units

This program prepares students to listen to dictated recordings made by physicians and other healthcare professionals and transcribe them into medical reports, correspondences, and other administrative material. Medical transcription is a particularly flexible career that easily lends itself to many different work styles. Medical transcriptionists work in hospitals, physicians' offices, transcription service offices, clinics, laboratories, and at home. With experience, medical transcriptionists can advance to supervisory positions, home-based work, editing, or consult.

Department Certificate - Word Processing “Department

12 units

This program prepares students for both entry-level and advanced word processing positions in a variety of office settings. It also serves as a foundation for specialization in fields such as legal transcription and desktop publishing. The Word Processing Certificate includes courses in rapid and accurate keyboarding, document editing and formatting, advanced word processing techniques, English Skills for the Office and an overview of the Microsoft Office Suite.

SMC & Department Resources

Potential Career Options

Job Title Typical Education Median Wage
Medical Records and Health Information Technicians High School Diploma or More $40,565
Medical Secretaries Some College $35,866
Data Entry Keyers High School Diploma or More $31,403
Counter and Rental Clerks High School Diploma or More $25,555
Statement Clerks High School Diploma or More $37,877
Correspondence Clerks High School Diploma or More $44,628
File Clerks High School Diploma or More $30,959
Order Clerks High School Diploma or More $32,072
Receptionists and Information Clerks High School Diploma or More $29,545
Secretaries and Administrative Assistants High School Diploma or More $39,817
Word Processors and Typists High School Diploma or More $46,806
Legal Secretaries High School Diploma or More $49,818