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SMC|Emergency Preparedness|Opening Day 2013

Opening Day 2013

Santa Monica College
Questions and Comments from Emergency Preparedness Training on
Thursday, August 22, 2013
 
Preface to Responses
Many of the questions received on opening day concerned active shooter situations.  This is understandable in light of the events of June 7, 2013.  However, the most likely emergency that we will face in the future is an earthquake that causes major damage in the region.
Each of us has a responsibility to be prepared for any emergency that we might confront in the future.   Every situation is different, and the purpose of emergency preparedness training is to assist you making good decisions during an actual emergency.
 
Emergency Procedures
·         How will we know who is authorized to give us the all clear.  In other words, who do we trust to tell us we can open our doors?
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         Coordination with Big Blue Bus to make sure buses do not continue dropping off students during a lockdown. – DSPS
The College has discussed this issue with the City of Santa Monica’s Director of Emergency Services.  The City of Santa Monica will be notified of emergency operations so that the Big Blue Bus can be diverted.
 
·         What are our special responsibilities with respect minors, if any.—Business
Santa Monica College treats all students the same without regard to age.  We have many students attending the College under the age of 18 and they are held to the same standards as any other student.  In an emergency, College employees should take prudent steps to safeguard all students regardless of age.  In the aftermath of an emergency response, special issues may arise concerning reuniting under age students with their families.  College officials will be available to assist you in this responsibility.
 
·         In lockdown, what are suggested set-ups for people who need to use the restroom.—Business
In a lockdown, there will not be access to restroom facilities.  If the lockdown is for an extended period of time, you will need to improvise alternative ways of containing  urine or feces, such as using available trash containers in the room.
 
·         What is the procedure for a tsunami after an earthquake?
Except for the future home of our Malibu campus, no College facility is within a tsunami inundation zone.  In the event of a tsunami warning and evacuation of coastal areas, it is likely that a number of streets might be converted to one-way streets in an eastbound direction.  The City of Santa Monica will have the lead responsibility for emergency response and we will provide updates as necessary.   In the event certain campuses become inaccessible because of emergency operations,  it may be necessary to close some of our facilities and notification will be provided through our emergency notification system.
 
·         What is being done to police and protect the perimeter of the very open campus?
The College is an open campus and will remain so.  The College is one of the safest places in the City of Santa Monica and has an around the clock police presence.   The College is updating its electronic security systems with state-of-the-art equipment.
 
·         Is the teacher in charge of the classroom in an emergency?  What is one to do if a student or a few students disagree with the instruction and challenge the teacher?
The instructor is in charge of the classroom.  If normal classroom management techniques do not work, the College authorizes any instructor to inform the student that non-compliance with emergency procedures will result in expulsion.  The student should be ordered not to leave the classroom since his or her actions could jeopardize the safety of the entire group.  In some circumstances, it may be necessary to restrain a student so that the student’s actions do not endanger the entire group.
 
·         How do the measures we are taking on our campus compare with those at schools and colleges in other countries where bomb threats and other emergencies may be more common than here?  What lessons can we learn from them?—English
The College has not surveyed measures taken in other countries.
 
·         It was mentioned that earthquake kits are available on campus.  Where can we find them? – Life Sciences
The College has a variety of emergency supplies stored on campus.  Key College personnel are aware of their locations and responsible for distribution.  Each College employee should have his or her own emergency kit.
 
·         Are there CPR kits on campus?
Key personnel have access to emergency response equipment.  AED devices are placed in several locations.   Moreover, no kit is required to perform CPR.  The American Heart Association promotes hands-only CPR.
 
·         If during a lockdown a student makes a fuss and wants to leave, what do you do?—CSIS
The instructor is in charge of the classroom.  If normal classroom management techniques do not work, the College authorizes any instructor to inform the student that non-compliance with emergency procedures will result in expulsion.  The student should be ordered not to leave the classroom since his or her actions could jeopardize the safety of the entire group.  In some circumstances, it may be necessary to restrain a student so that the student’s actions do not endanger the entire group.
 
·         Why not set up a password for police to use when giving the All Clear notification to people behind locked doors?  That would insure the shooter can’t mimic the police and gain access to rooms—Earth Science
Passwords and code words are not effective.  To work, they would need to be widely distributed ahead of time.  The shooter may know the password or code word. The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         Put the power point presentation slides on the SMC home page and email the faculty & staff the link to the file.  The campus earthquake kits topic was not that clear. Please explain further? – CSIS
The materials are available on the College’s website.  The College distributed individual emergency kits.  The College has large quantities of emergency supplies.  Key college personnel are responsible for distribution of supplies as part of our emergency response.
 
·         When the tactical team gives the all clear would it be useful to have a code word?
Passwords and code words are not effective.  To work, they would need to be widely distributed ahead of time.  The shooter may know the password or code word. The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         Can we put some emergency folders in all labs, MC 72, Math Lab, English labs, etc.?
Emergency posters are being placed on the walls of every classroom and other locations.
 
·         How do we know the all clear is the police?
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         Where are the earthquake kits on campus?
The College has a variety of emergency supplies stored on campus.  Key College personnel are aware of their locations and responsible for distribution.  On opening day, the College distributed one-day emergency kits at the sign-in tables.  If you did not receive one, contact Campus Police for information on to get one.
 
·         Will there be scheduled drills with students at least one time per semester?  Will ESL doors be changed so they can lock from inside?—ESL
The College will be testing its emergency notification system on a monthly basis.  Testing will occur at different times.  Drills will be scheduled on a regular basis.
 
·         In the case of any evacuation, my students are all older adults.  If there are several disabled people, how do you determine who to evacuate first?
You should enlist the help of other students in the class to assist with evacuation.  Consult pages 11-12 of the Emergency Handbook on Evacuation Procedures for Individuals with Disabilities.
 
·         Can the police have an I.D. that they can put under the door so we know they are legitimately police?  Can we text to the 4300 number if we are not in a situation to call?
This is not a realistic solution since official police identification will often not fit under a door and some responding officers may not have identification with them.  The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.  Do not send text messages to the police.
 
·         Campus police should have a password when having to identify themselves.
Passwords and code words are not effective.  To work, they would need to be widely distributed ahead of time.  The shooter may know the password or code word. The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         We smelled gas inside our classrooms and offices.  It seems counter-intuitive to stay indoors and seal the room as presented today. Would it not be better to leave to go outdoors?—Art
Shelter-In-Place is a process designed to protect you during outdoor occurrences such as chemical or biological releases, protests, natural gas leaks, or other disturbances.  Shelter-In-Place is used when there is limited time to react to an incident and when it is declared more dangerous to be outside trying to evacuate than to stay in your current location.  If you smell gas within your area and there has been no directive to Shelter-in-Place, you should cease activities and exit the building.
 
·         In a lockdown, what to do when a student needs to use the bathroom?
In a lockdown, there will not be access to restroom facilities.  If the lockdown is for an extended period of time, you will need to improvise alternative ways of containing  urine or feces, such as using available trash containers in the room.
 
·         Please explain to me why all campus undergo lockdown procedures, e.g. active shooter.
In many circumstances, the College will elect to do a College-wide lockdown as they best initial response to protect the College community.  Many of our students take classes at multiple locations and we don’t want them leaving a place of safety to travel to a place of danger.   In addition, during the early minutes of an incident, we do not know whether the suspect might go to multiple locations.
 
·         In an event where there is a shooter and we are inside a locked room, how do we know the person asking you to open the door is actually the police?
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300. 
 
·         Can we have a copy of the info inside the emergency folder?
The information is available on the College’s website at: www.smc.edu\emergency
 
·         Scenario: Lockdown situation. If official life of lockdown has not been released, and police are coming room to room to check and release, how do we know that it is the actual police and not an impersonator?  Should we receive a call in the classroom to notify it is the police?  How do we know this is also not an impersonator?—Physical Science
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300. 
 
·         Would it be a good idea to have a few students in each class have the 4300 number on their phone just in case? With specific instructions on when to call?  ECE
Every employee and student should have 310-434-4300 in their phone directory.  The person in the classroom should make the decision on when to call the police.  Reviewing emergency procedures with your students is a good idea.  For example, you want them to call for help if you are having a medical emergency.
 
·         May I Xerox some of today’s info for my students?
Yes.  The information is also available on the College’s website at: www.smc.edu\emergency
 
·         In announcements, will you notify where the shooter is?  Need to know where to run.
The initial notification will be to lock down the campus.  When the initial report of a shooting comes in, the Police will not know exactly where the shooter is, where he is going, or how many suspects might be involved.  A lockdown is the best protocol to protect the most people.   However, some people may have to run based on the facts available to them.  For example, if you are in the cafeteria and you see someone enter with a gun, running may be the best option.
 
·         How far away must one get from a suspected bomb to safely use a cell phone?—English
Bombs can be triggered by radio frequencies.  The likelihood of your cellphone triggering the bomb is remote but not impossible.  If law enforcement has significant concerns about cellphones triggering a device,  the Department of Homeland Security has established a protocol for emergency interruptions of cellular network.   Once you have cleared the evacuation area, it should be safe for you to use your cellphone unless directed otherwise by law enforcement.
 
·         Interface student ID pictures with ISIS for visual roster to ID enrolled students for instructors, administration and police.
The College has been exploring the implementation of  such a system and switched to a digital system for taking ID pictures.
 
·         How long a period am I responsible for my students?—English
You are responsible for your students until the emergency has ended and, if evacuation is required, until your students have safely evacuated from the campus.
 
·         How do we keep students in lockdown if they insist on leaving (to use the bathroom, in a state of panic, etc?)
The instructor is in charge of the classroom.  If normal classroom management techniques do not work, the  College authorizes any instructor to inform the student that non-compliance with emergency procedures will result in expulsion.  The student should be ordered not to leave the classroom since his or her actions could jeopardize the safety of the entire group.  In some circumstances, it may be necessary to restrain a student so that the student’s actions do not endanger the entire group.
 
·         If we decide to “run” do we try to keep our group of students together or let them get away on their own?
You are responsible to try to guide your students to safety.  In some circumstances, it may be best to keep them together as group.  In others, splitting up may be the best strategy to protect the most people.
 
·         There should be a bus pass with no expiration date in case there is a school lockdown again and staff cannot get their cars out.
The College already has a bus pass arrangement for students and staff called the “Any line, any time” program with the Big Blue Bus (http://www.smc.edu/StudentServices/transportation/).  In addition, if an emergency strands large numbers of people, we will make arrangements with our municipal partner to waive bus fees.
 
·         We need the same red folder on each classroom so that any full-time or part-time instructor can have access.—CSIS
Emergency posters have been posted in each classroom.  The poster, Emergency Handbook, and red folder are all available in .pdf format at www.smc.edu/emergency.
 
·         As adjunct faculty, I don’t know our SMC police force.  How do I know that when police give the all clear, it’s really the police?
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         When evacuating, do we keep our students assembled and take roll?
Yes – if safe to do so.  For example, if you leave a building following an earthquake, you want to make sure all your students made it out of the building.
 
·         When should you run out if you don’t know where the shooter is vs. locking up?
This is a judgment call based on the information available to you.  If you are in a place of safety, you don’t want to run into the suspect.  This is why the initial notification is to lockdown.  However, if you see the shooter coming, you will need to run to a place of safety.
 
·         Could you clarify the difference in calling 911 and 4300 while on campus?—ESL
Calling 911 from a college phone will reach Campus Police Dispatch, as will dialing 4300.  However, if you dial 911 from a cellphone, it will go to the Highway Patrol Dispatch Center.
 
·         Shelter in place—What do the people on the first floor and basement do in a high-rise?
This question arises in the context of hazardous waste incidents.   In some such incidents, the fumes may be lower to the ground making the basement and the first floor more dangerous.  Thus, the protocol for high rise buildings is to try to go to a higher floor.   Santa Monica College has very few basements and no high rise buildings.   Our emergency notification system will provide instructions if such an incident occurs and shelter in place is required.
 
·         Could there be a code word so people could identify true police from the shooter?
Passwords and code words are not effective.  To work, they would need to be widely distributed ahead of time.  The shooter may know the password or code word.  The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.  Do not send text messages to the police.
 
·         What did the Library staff do?  Not everyone knows.—Media Studies
An account can be found in the Los Angeles Times at:
 
·         Who is called or how to handle student fluids in classroom from sickness or seizure?
During an emergency, you will not be able to call anyone.  When the emergency is over, please contact the Facilities Office.
 
·         How to decide whether your best move is to barricade in a room or to run?
This is a judgment call based on the information available to you.  If you are in a place of safety, you don’t want to run into the suspect.  This is why the initial notification is to lockdown.  However, if you see the shooter coming, you will need to run to a place of safety.
 
·         Do outside officers carry cards as well as campus police?
Usually, but some law enforcement officers may not have them.
 
·         Does the college check to make sure cabinets and shelves are secure.
Yes.  If you are aware of any unsecured equipment, please let your department chair or supervisor know about it.
 
·         Is there an emergency number to send a text message to?
No.
 
Notification System
·         The recent emergencies/crisis on campus resulted in a voicemail alert being sent to staff and students.  However, our deaf students also received the voicemail alert which they could not hear.  Would it be possible for a text message to be sent along with or in place of the voice alert?  We had deaf students on campus the day of the shooting who knew nothing about what was occurring of that they should leave campus immediately.—DSPS
Our new emergency notification system will send voice and text notifications to all IP connected devices on the campus.  This will include voice and text to college phones, text to college computers, text to display readers in various locations, and voice to outdoor speakers.  In addition, we will send text and/or voice messages to personal phones via Blackboard connect.
 
·         In a crisis we barricade and hide but can but can hear threatening person near.  Don’t want to talk on phone to authorities as he would hear us.  Is there a text/email to contact authorities silently?
In an emergency, police do not monitor email or text messages.  Call Police Dispatch and whisper.
 
·         What is being done to notify our deaf and hard of hearing students of an emergency?—DSPS
Our new emergency notification system will send voice and text notifications to all IP connected devices on the campus.  This will include voice and text to college phones, text to college computers, text to display readers in various locations, and voice to outdoor speakers.  In addition, we will send text and/or voice messages to personal phones via Blackboard connect.
 
·         How do you keep a student with autism calm during a lock down?  During our most recent lockdown I had a student with autism that kept looking out windows and attempting to escape.
It is important for the classroom instructor to project calmness.  Use techniques that work with the student in other situations.  Each student with a disability has unique needs.  If you have specific concerns, contact Disabled Student Programs & Services (DSPS).
 
·         During all three lockdowns, I was in the DSPS proctoring room and I did not receive any notification.  Once everyone was being evacuated, no one remembered to evacuate the proctor room until a fellow co-worker asked.  DSPS
Our new emergency notification system will send voice and text notifications to all IP connected devices on the campus.  This will include voice and text to college phones, text to college computers, text to display readers in various locations, and voice to outdoor speakers.  In addition, we will send text and/or voice messages to personal phones via Blackboard connect.  Building monitors are being trained to ensure complete evacuation.
 
·         In announcements will you notify where the shooter is?  Need to know where to run.
The initial notification in the event of an active shooter will be to lock down.  We may not know where the shooter is or where he is heading.
 
·         For some departments (educational or institutional) employees have keys to the building exterior doors.  The Math dept. instructors, including the department chair do not have keys to the Math Complex doors.  Why is this? Can it be changed?—Math
If any instructor needs a key to his or classroom, contact your Department chair.
 
·         Can the new phones that are being installed in the classrooms have an emergency call button?  Just one touch to call campus police?
Calling 911 from campus phones is simple.  We elected not to program a one-touch button to avoid accidental calls to the Campus Police Dispatch.
 
·         Why did it take so long to get the call from SMC the day of the shooting?  I was driving to campus to give a final.  I got text messages from 2 of my kids in NY asking if I was ok.  Because of them, I turned around and went home. Otherwise I would have continued to campus.  Why did they hear before I did?
The first College-wide notification was distributed at 12:30 p.m. on June 7, 2013, less than 30 minutes after the incident started and approximately 25 minutes after the suspect was killed.  The College’s new emergency notification system is intended to speed up notice.
 
·         Office phones are apparently being changed for new emergency response system.  Will this include phones at the Airport Arts campus?
Yes.
 
·         Workshop in Art 214 mentioned “turn off phones” in a lockdown, but SMC web mentions contrary option of live phones.—Art
The important point is that you want to silence your phones so that they do not ring.  Keeping the phone on to receive text messages or access updates on our website is appropriate so long as the phone will not make sounds.
 
·         Can we send text messages to the 4300 extension?  Are there photos of the SMC police online so that we can recognize their faces (as opposed to imposters)
Police dispatchers do not have the ability to read text messages during an emergency.  For security reasons, photographs of individual police officers are not on the College website.
 
·         If you need to remain silent, does the SMCPD receive text messages at x4300?—CIS
Text messages cannot be received by Campus Police Dispatch.
Infrastructure
·         How really do you use a fire extinguisher?  Where can you practice?—Business
The College has posted a short video on its website.  It can also be found at:
 
·         When are all buildings going to be able to be remotely & immediately locked down?
The College has contracted with an engineering firm to design specifications for a new security system that will include locking down exterior doors of all buildings.  New buildings will include lockdown ability for all doors.
 
·         It’s been over 2 months since the shooting, why don’t we have the communication & lock-down systems in place yet? We don’t have the luxury of time.  It can happen again tomorrow.
Any major project requires compliance with public bidding laws.  The College budgeted, purchased, and installed 800 new telephones in less than three months following the incident.  New phones are now being installed in classrooms that did not previously have them.  Installing automatic door locking systems requires engineering studies and compliance with regulations of the Division of State Architect.  The Board of Trustees has approved the engineering study.  When completed, the project will go out to bid.
 
·         It should be broadcast over the intercom/phone, etc. when the lockdown is over, when it’s safe to open the door, when the shooter has been stopped. Maybe we should have some code word or process to know when a real police is at the door & when it’s safe to open up the door.
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.  Do not send text messages to the police.
 
·         A safe room should be created & designated in each building or corridor.
A safe room is a hardened structure specifically designed to meet the Federal Emergency Management Agency (FEMA) criteria and provide "near-absolute protection" in extreme weather events, including tornadoes and hurricanes.   Although the College does not intend to build safe rooms,  employees should identify areas where they might be able to hide in an emergency. 
 
·         I would like to know about the emergency call towers I see throughout SMC campus.  Are they all functioning? Can we get a list of the exact location of each of them so as to make use of them during a crisis?—DSPS
The emergency call towers are working and being integrated into our new emergency notification system. A map of emergency call towers and boxes can be found at:  www.smc.edu/emergency
 
·         Is the glass in HSS (or the other new building with extensive us of glass walls, etc.) bullet proof?  Shatter proof? – English
State law requires that our buildings use tempered glass rather than regular glass.  Tempered glass is designed to crack into thousands of pieces rather than breaking into sharp jagged edges that can harm you.  The College does not intend to install bullet-proof glass in its buildings.  
 
·         How can we secure door that do not lock and open outward in the case of an active shooter? – Life Science
If safe, quickly lock the door from the outside.  If you are unable to do so, barricade the door.  Your objective is to slow down the shooter.  Police will be responding very quickly.
 
·         Can we possibly get pull-down shades for our window in the ESL classrooms and on classroom doors that have windows?  The blinds we have are broken.—ESL
If any blinds are broken, a Facility Work Order Request should be completed.
 
·         The Life Sciences labs lock on the outside and open towards the outside. In a situation of active shooter, should we hurry up and lock the door, if not, what can we do as faculty to avoid opening and closing the door to avoid exposure?
If safe, quickly lock the door from the outside.  If you are unable to do so, barricade the door.  Your objective is to slow down the shooter.  Police will be responding very quickly
 
·         AEDs- we need them.  Also where are they located on the various campuses?—Emeritus
The College has Automated External Defibrillator (AED) devices in the following locations: Health Office, Athletics, and Emeritus.  In addition, police have five AED devices which are carried in vehicles.  Additional devices will be installed in other locations.
 
·         Bursar’s office has no emergency exit. Once inside you are boxed in; there is no way out but the main double front entrance located on the south side of the office.  Any plans for relocation?
The Bursar’s Office will be relocated to new Student Services Building.
 
·         Can we have a college-wide standard opening remark to assure our students of our preparedness during the first class?—Life Science
The Academic Senate recommends inclusion of information about Emergency Preparedness in the model syllabus.
 
·         Will there be phones in the classrooms that didn’t previously have phones?
Yes.
 
·         No blind on the door of HSS 203—MLCD
Not every door needs blinds.  Requests for blinds will be reviewed on a case-by-case basis.
 
·         Faculty should be able to lock classroom doors from inside.
The College has installed locks that meet regulations established by the Division of State Architect.  All classroom doors need to be able to be opened from the inside without a key.   The exterior lock can be used to lock yourself in the room, preventing those on the outside from entering.
 
·         When will classroom phones be installed in the older buildings (ex: LS,MC, LA, etc)
The College has already installed phones in many classrooms that did previously have them.   Some classrooms do not have network connections and cabling is being brought to them so that telephones can be installed.  It anticipated that all classrooms will have phones by September 23, 2013.
 
·         How to secure door without a handle (bar type) that opens outwards?
In some circumstances, you will have to use barricades to block access to some rooms.
 
·         What will be done about the garage doors at 2714 Pico? During the 6/7/13 incident, the front doors locked but the garage doors at the ground and basement level were wide open.  What can be done to correct this problem?  Will our SMC students be shown this video for training and or their own protection, or a similar video?—Human Resources
All entrance doors have automatic locking mechanisms; however, the parking area gates cannot be remotely closed.  There are no current plans to change this since securing areas where cars are parked is not a high priority.  The training video is available to students on our website and students are invited to periodic trainings taking place on the Main Campus.
 
·         Officers should have keys to all rooms on campus
Police officers have a master keys to all rooms.
 
·         Rooms should lock from both inside and outside
The College has installed locks that meet regulations established by the Division of State Architect.  All classroom doors need to be able to opened from the inside without a key.   If you have a key to a door, you can lock yourself in the classroom by using the key on the outside lock.
 
·         Videoconferencing ability for every phone in a room
The College is not installing videoconferencing on every phone.   Videoconferencing equipment is installed when necessary for videoconferencing; it is not an effective emergency communication tool.
 
·         The Welcome Center is normally serving many students and there are windows all along the front entrance.  What are some options to protect the students and staff inside?  Blinds need to be installed as one possible solution.
In some circumstances, blinds can make an area less secure and may be inconsistent with energy efficiency.   The open windows and the activity that can be seen inside sends a welcoming message to students.
 
·         Can faculty or chairs have access keys to building outside doors, in this case the Business Building.—CSIS
The College limits the number of persons with access to outside doors.  Decisions are made on a case-by-case basis.
 
·         Concerns at the PAC campus:
o   First floor windows—could they be screened.  No.
o   We are planning to lock classroom doors 5-10 minutes after classes begin. Is that OK?—Music Yes
Counseling/Mental Health
·         Will individual faculty members have pre-assigned duties in a major emergency?—English
If an emergency occurs while a faculty member is teaching, the faculty member has the responsibility of managing the classroom and assisting in any evacuation.  If a faculty member is on campus and not in the classroom, the faculty member should assist in the evacuation efforts as required.  Although some faculty may have additional pre-assigned responsibilities, the College is focusing on assigning duties to personnel who are on campus from Monday through Friday.  These staff will receive training to perform their emergency duties.
 
·         What are some tips for subduing a scared/anxious/upset student in a secured classroom?  For example, my classroom is locked down for a shooter and a student inside can’t keep quiet, won’t follow instructions, is hysterical, etc.
The key is for the person in charge to remain calm and in control.  The instructor is in charge of the classroom.  If normal classroom management techniques do not work, the College authorizes any instructor to inform the student that non-compliance with emergency procedures will result in expulsion.  The student should be ordered not to leave the classroom since his or her actions could jeopardize the safety of the entire group.  In some circumstances, it may be necessary to restrain a student so that the student’s actions do not endanger the entire group.
 
·         If a student has a documented mental illness or psychiatric disorder are we notified about that in advance of any issues by Disabled Student’s Services?
No.  You generally only receive information if the student needs a reasonable accommodation.
 
·         Balancing keeping student calm via continuing lecture vs. stopping class being silent but having student freak out or want to leave.  What is the right answer?—Life Science
This is a judgment call depending on the nature of the emergency.  In many emergency situations, student will not be able to focus on a classroom lecture and in the active shooter situation, you don’t want to have verbal communication coming from the room.  If appropriate, you could give them an extra-credit writing assignment to keep them busy.
 
·         If a particular student is very unhappy with his/her class grade—to the point of persistent email badgering (six or seven times a day) is that normal odd or abnormal odd?
Persistent email badgering can constitute harassment in violation of the Student Conduct Code.  You should report this behavior to either the Crisis Prevention Team or Student Judicial Affairs.
Training
·         How can any of us get a personal and deeper training in crisis prevention and emergency preparedness and how can I join a committee on Emergency Prep?—DSPS
A variety of training opportunities are available both on-line and in person from a variety of organizations.  Training opportunities are posted at www.smc.edu/emergency
Appointments to the Emergency Preparedness Committee are made by the Faculty Association and CSEA.
 
·         Suggestions for training—on a slide, have a picture of a suspect and tell the audience how to describe him to the dispatcher.
There are many Eyewitness Identification tests on the internet which you can find by searching “Eyewitness Identification Tests.”   You want to provide as much detailed information to the police as possible.    If you can do so safely, take a picture with you phone.
 
·         To be prepared, is there something that we should tell our class at the beginning of each semester?
It is recommended that a faculty member review emergency procedures with students at the first class session.
 
·         Other than earthquake drills, does the college plan on having mock drills each semester that includes lockdown checks (??) law enforcement?  Trainings should be interactive when possible.  The training video was good for office staff, but not classroom related. Environments should have both available.—Life Science
Yes.
 
·         Should we go over some techniques with our students that Chief Vasquez outlines before any incident occurs?  For example: to avoid a student insisting I open the classroom door in a active situation or insisting we help injured during active situation?
Yes, it is recommended that a faculty member review emergency procedures with students at the first class session.
 
·         Re: LS106 and LS 117; those doors lock from the outside.
Many College doors have the key lock on the exterior.
 
·         If an instructor reports a student to the Crisis Team straight off does the student know the name of the person who reported them to the Crisis Team?
No.
 
·         For home safety; should ABC fire extinguishers be the one in the home?
Yes.
 
·         I teach at 1227 2nd St and Virginia Park.  There has been no training for an emergency at these locations.—Emeritus
The Emeritus facility at 1227 2nd Street is a College facility.  Emergency posters have been placed in classrooms and it is part of our emergency notification system.  All Emeritus faculty are encouraged to attend the College’s emergency preparedness training.   Virginia Park is under the jurisdiction of the City of Santa Monica.  You can sign-up for emergency alerts from the City of Santa Monica at the following website:  www.smalerts.net
 
·         Looking forward to CERT class (unclear)… need more advanced training and please have on Fridays.  Very good speaker.  Do we leave/escape or stay put if shooter is somewhere else as in the video?—Life Science
A description of CERT training, which will be made available to some College employees on work time, can be found at www.smc.edu/emergency.
The College protocol is to lockdown the campus.  We don’t want people to run toward the shooter or interfere with police response.  However, in some circumstance, running may be you only option.  For example, if a shooter walked into an open area where there was no place to hide, you would need to run away.
 
·         Other than the Shake Out, will we have any evacuation drills.—Psychology.
Yes.
 
Miscellaneous
·         I taught in Drescher Hall during spring semester.  After updating my cell phone with Human Resources, I was never notified about the shooter on campus.  Communication during the event was horrible—I was in lockdown for over 4 hours.  My comment is that on one occasion prior, emergency lights were flassing on 2nd floor, but nobody knew of the event on 3rd floor.  What action is being taken to coordinate communication efforts?  Also, I had referred a student to Psych Services, & (unclear what was written) …student was told that there were not appointments available until very far down the calendar.  Even with a drop-in visit, I felt the situation should have been handled in a more expedient manner.  What I didn’t like was that Psych Services told me to ask student about [student’s own] behavior.  That was the reason why I contacted services in the first place.  I feel there needs to be more hours of operation for students to get seen.
Your comment is noted.
 
·         What to say to smokers on campus—especially on Pearl St. side at driveway next to bike parking. They are not allowed to smoke on SMC property, yet they are creeping further into that driveway, and making a mess.  Second hand smoke kills!
Smoking on public sidewalks adjacent to the campus is not unlawful.  Smoking on the campus violates Board Policy.
 
·         New blinds for MC13 please!  Nowhere to hide.  How much could it cost? Much less than a person’s life.—English
In some circumstances, blinds can make an area less secure and may be inconsistent with energy efficiency.   Requests for blinds are considered on a case-by-case basis.
 
·         Why are the new buildings going up all glass if we need to hide from potential active shooters? Doesn’t this make us all targets?—MIS
Glass buildings are being constructed all over the United States.  The College does not intend to design its buildings based on the actions of criminals.  There is no empirical evidence that suggests that a glass building is any more dangerous than other building types.
 
·         How do we know it is the police saying all clear? [In] some classrooms there is no view to see the policeman what about using police radios to show it is the police?  A shooter might have one, but is less likely to.  Mentioning the Chief of Police name at the door would also help. If in doubt, shouldn’t we wait for more police to arrive to be sure?
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         If we are in lockdown in a classroom with no windows, how will we really know when it is safe to come out?
The College’s new emergency notification system will broadcast a message when it is safe to open your door.  The new system will allow us to provide notifications on a building by building basis.  If you have any doubts, do not open the door and call 434-4300.
 
·         Some students and employees that were on lockdown on June 7th in the Counseling building were later evacuated through the Liberal Arts building where they saw bullet holes, etc and were then walked past the shooters dead body. These people were really traumatized by the evacuation path.  Is there a reason why they were walked through that particular path past the dead body?  Many of them have wondered about that.—Counseling
There were several crime scenes on campus.  As areas of the campus were secured, evacuations were made through paths of travel deemed safe by the law enforcement.
 
·         What legal protection do we have when helping someone if they later sue?
The College will defend and indemnify College employees who are sued because they provide assistance during an emergency.  Good Samaritan laws generally provide legal protection to volunteers who come to the aid of someone in need of emergency help.
 
·         Was campus police monitoring local 911 calls on June 7th?  If not, is the campus police currently monitoring local 911 calls?
911 calls from College phones go directly to Campus Police.  911 calls from non-College landlines in Santa Monica go to the Santa Monica City Police.   911 calls from cellphones are routed through Highway Patrol.   College police monitor Santa Monica City Police radio frequencies and were doing so on June 7, 2013.  Based on this monitoring activity, Santa Monica College Police deployed resources to immediately confront the shooter.
 
·         Okay—no bikes but what about skateboards?
Board Policy 2460 provides that bicycles, motorcycles and mopeds shall not be taken inside of buildings.   The policy prohibits the use of skateboards but not their possession.
 
·         For unattended backpack, it says to notify the instructor.  What does the instructor do?
The unattended backpack might belong to a student in the classroom.  If the instructor does not recognize the backpack, the instructor should contact Campus Police.
 
·         I saw a video about an apparatus that is available at some malls and public place for heart attack victims.  Do we have those?  The video was pretty good as it asked the viewer what they would do next.—Physical Science
The device in question is an Automated External Defibrillator (AED).  The College has them in several locations:  Health Office, Athletics, and Emeritus.  In addition, police have five AED devices which are carried in vehicles.  Additional devices will be installed in other locations.
 
·         I saw the shooter exit LA towards the Library on June 7th.  I was across the street in the Outreach office.  He looked like a police officer in SWAT gear at first.  Is there anything specific to look for on an officer’s uniform that ensures authenticity especially on riot gear?—Outreach
In an emergency, both uniformed and plain clothes officers will respond to the campus.  There is nothing specific to look for that ensures authenticity.  However, generally responding officers will work together in teams.
 
·         Where would I get pepper spray?  Is it ok to have it in my purse in class?
California law permits the possession of pepper spray subject to certain regulations.  The College does not prohibit personal possession of any pepper spray permitted under State law.  However, you are responsible for ensuring compliance with State law and may be personally liable for your decision to use pepper spray.
 
·         We don’t have fire extinguisher in our classrooms at Bundy.  Do we need them?  Should I buy one?
Not every room has a fire extinguisher.  They are placed in all required locations.  Only the College can buy and install fire extinguishers.
 
·         What if people from the media want info about an incident?  How to handle media if they ask questions.
All media calls should be referred to the Superintendent/President’s Office for routing to the designated College spokesperson.
 
·         Can we text SMC Police Dept. in an emergency using the 4300 number?
No.  During an emergency, police dispatchers are very busy answering phones and handling radio traffic.  They cannot receive text messages.
 
·         Presentation was speaking to faculty in the classroom instead of speaking and empowering classified staff equally.  We are with students equally as much.—Outreach
Trainings specifically designed for classified staff have been offered in some departments and will continue to be offered.
 
·         How do we text the Police Dept.?
You must call the police; do not use text messages.  During an emergency, police dispatchers are very busy answering phones and handling radio traffic.  They cannot receive text messages.
 
·         Where is our SMC command center?
The Campus Police has a dispatch center in the Library Building.  This building also houses our Emergency Operations Center.  However, an incident command center will be located based on the nature of the emergency.
 
·         Will the houses (offices) on Pearl St. be equipped and notified of new ER equip?
Yes.
 
·         Thank you for the red folders.  I suspect few of us are likely to carry them with us from classroom to classroom.  Can we get one left permanently in each classroom?  Maybe near the new phones??  It would make keeping them updated easier for the college, too.  Just check and refresh them each semester.
Emergency posters have been placed in all classrooms.  Emergency information is also on the College website.  You can download a .pdf copy of the Emergency Handbook to your smartphone.
 
·         Comments were made yesterday about “too much use” of the discipline dean.  This is a dangerous mixed message.  Why don’t we have a ‘midlevel” (peer counseling, for example) place for faculty to send students, and why are administrators criticizing faculty for trying to protect the campus community?
The College does not discourage referrals to either the Office of Student Judicial Affairs or the Crisis Prevention Team.  However, some issues can be successfully handled by classroom faculty without the need for a referral.
 
·         Follow the lead of the high school in Arkansas.  Verify and qualify faculty and staff trough a strict background check, forced training (continuous) and arm only qualified faculty and staff.  Cowards and bullies only attack unarmed target. Gun free zones. We applaud our law enforcement campus police for their valiant efforts. Remember, the highest court of the land has deemed 8 times that law enforcement does not have an obligation to protect you, your family, loved ones, or property.  It is your own responsibility to do so.  Now, if we are allowed to protect ourselves, family and property at our residence, but we spend half or most of our day/evenings at work, how should we protect ourselves?  With fire extinguishers and office chairs?
Under no circumstances are College employees (other than police) allowed to possess firearms on College property.
 
·         What about the Airport Campus?  The new mobile classrooms—where would we hide or run?  There’s nothing to protect us inside the classroom, or outside.  There are only two exits from a railing along the classrooms, the corners at each end of the bldg. is where a shooter could hide & kill students as they exit the classrooms and (???) or jump over the railing to a wide open parking lot.
Any classroom is a potential hiding location.  Once outdoors, you run to a place you think might be safe.
 
·         Regarding bombs: in the video the person said it was a dirty bomb.  I don’t know what a dirty bomb is or if there are different classes of bombs like example shown for classes of fires. Should we know what about different bombs and any other info about bombs other than what we do to evacuate the area?—Design Tech.
The only thing you need to know about a bomb is to get away from it.  A “dirty bomb” is one that will disperse radioactive materials.