SMC Postmaster: Instructions for new e-mail users

Santa Monica College


Instructions for new e-mail users: Faculty/Staff and Student




  1. Logging in:
  2. a. Your network logon account username (truncated to 20 characters) is <surname>_<firstname>
         (Note the use of the UNDERSCORE or shifted-hyphen character)
    b. Your password is (initially) SMC- plus the last four digits of your Social Security number
         (i.e., the capital letters "SMC" plus a hyphen symbol plus the last four digits of your SSN (e.g., SMC-1234)
         Click here for security requirements and instructions on how to change it.
    c. Your domain is SMC
  3. Your E-mail address:
  4. Your e-mail address is your username + (i.e., <surname>_<firstname>
  5. Checking your E-mail:
  6. a. Use the e-mail program your department uses (Outlook or Exchange) to connect to the e-mail server
    b. You can also access your e-mail via your web browser by logging in at 
  7. Checking your Class Roster:
  8. a. Access your class roster by clicking the "Class Rosters" link at 
    b. Your class roster username (and password) is the same as your network logon account.
    e. If you have further questions about the Class Roster service, contact the MIS department
    Via e-mail at
    By phone at Extension 4345

  9. E-mail policies:
  10. a. Use e-mail for work-related communications
    (Personal use must not unduly consume resources or distract attention from your work)
    b. Keep the total size of all your messages within your quota (currently, about 750MB)
    (Note: you will be unable to send e-mail as long as you have exceeded a 600MB prohibit-send quota)
    (Note: you must re-delete messages in your Deleted Items folder to permanently purge them)
  11. Getting help:
a. E-mail for issues related to e-mail
b. E-mail for issues related to network logon accounts
c. E-mail for issues related to your faculty homepage
d. E-mail for issues related to your class rosters or grade submissions