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Media & Reprographic Services is committed to providing our campus with innovations through technology. In this technological age, we often experience rapid changes in hardware & software and we are challenged to stay current with changes. This condition is aptly called being technology driven. However, our focus is always on meeting the needs of our instructional and administrative clients with the appropriate use of new technology. This is what we would consider being customer driven. In order to balance technology changes and institutional needs, we are very proactive in developing prototypes and pilot programs. With the implementation and analysis of our test trials, we always seek to create the best technical and human match for our clients.

Our methodology for developing prototypes and pilots is essentially a three-step process:
  1. Thorough research of technologies with an emphasis on user friendliness and reliability.
  2. Project design and planning that ensures adequate testing and the ability to later standardize the process for a production oriented environment.
  3. Target audience evaluation of all prototypes & pilots with study recommendations, forwarded to appropriate SMC Information Technology Managers/Administrators, for adoption, termination or further testing.
To date, we have had good success in using this methodology to discover beneficial technologies that offer our college real value. Once adopted, procedures and techniques are standardized and our staff is formally trained to develop products, on a production level basis, that will be used by our clients for instructional and administrative applications.

Multifunction
Device Network
Management
Digital Video Online Document
Submission Services
Electronic
Labeling
Digital Document Pre-Press
Intranet Video Interactive DVD Media-Rich
Web Design
SMART Classroom Design Media Asset
Management
Photos
onto CD-R
PowerPoint
Presentations
Documents
onto CD-R
Video
Captioning
Web DVDs Web Video
Streaming

Online
Orientations
iTunes U



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