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COUNS 17,
CONFLICT RESOLUTION SKILLS 1 UNIT
Transfer: CSU •
Prerequisite: None.
Conflict is a fact of life.
How one feels and behaves in response to conflict determines whether negative or
positive outcomes are experienced. This course focuses on individual attitudes,
beliefs, and behaviors about conflict, and provides insight into the ways
individuals can view conflict in a positive way. It also explores the various
causes of conflict, mediation strategies and interventions, the practical ways
in which conflict resolution could be implemented in daily life, as well as
career paths that utilize conflict resolution skills.