Santa Monica College
Relaying e-mail messages...
Q. Why didn't I receive an e-mail message that the sender swears he
A. Check whether a rule in your Inbox Assistant (under the Tools menu) is moving or deleting messages based on a certain criteria. Use Find or Advanced-Find to locate the message in your mailbox in order to trace how the message might have been routed. Send an e-mail to the original sender and have him/her reply to it -- if you receive the reply, then the sender did not originally use your correct e-mail address.
Q. How do I forward my e-mail to another address (while retaining it at SMC so I can check it from on-campus)?
A. The Outlook Rules Wizard (formerly, the Inbox Assistant in older versions of Outlook) can be set up to automatically forward to an Internet address and then delete (although, not re-delete) all incoming e-mail messages. To do so, however, it requires the nearly-impossible arrangement of staying logged into the same workstation all the time. First, you must have a secured and dedicated workstation on the campus network; typically, only full-time faculty are assigned such computers in their offices. Next, you would log into the workstation and launch Outlook (not the Outlook Web Access interface). Under the Tools menu, you will find the Rules Wizard. Before creating the rule, you should create either a Personal Address Book (PAB) entry or a Contact for your foreign address. When you create the new rule, it should apply to all incoming messages and should forward to your designated Contact or PAB entry, and then it should delete the message. You must then lock the workstation using the keystrokes Ctrl-Alt-Del followed by the Enter key; note that locking is a feature of Windows NT Workstation 4.0 or above, and doesn't work for Windows 9x or Macintosh. (Pray there's no intervening power outage.) Finally, you still need to periodically re-delete messages in your Deleted Items folder to keep your mailbox within its quota; otherwise, it may be prohibited from sending messages, including forwarding them as part of a message-processing rule.
Last Updated: September 24th, 2002
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