1. Log in to PortalGuard
  2. Select "Registered email address"

This is called "enrolling" an email address. An email address is mandatory so you can receive a One-Time Passcode (OTP) if you ever need to reset a forgotten password.  The enrolled email address does not have to match the personal email address shown on your Corsair Connect Profile/Preferences screen.

Email enrollment screen example


A confirmation email wil be sent to the personal email address you enroll.

Example of Email with One-Time Passcode


Copy the code sent to your personal email into the screen that you'll see. This confirms that the system has the correct email address. You must do this within 30 minutes after requesting the One-Time Passcode.

example of screen showing One-Time-Passcode sent to email