Work requests are submitted through Mainsaver, Santa Monica College's internet-based work order ticket management system. (Please note: Mainsaver can only be accessed if you are connected to the SMC Internal Network.)
For step-by-step instructions, please refer to the following guide
Please submit work requests no less than two weeks (10 business days) prior to your
event to allow proper scheduling of resources.
No. For work requests involving tables, chairs, tents, etc., we ask that you secure
permission from the department you are borrowing items from. Please include that information
in the work request: item pick-up/return date, time, location and contact person.
Most requests can and should be submitted online, however, the following instances
should be considered an emergency and a phone call would be more appropriate:
No water/hot water
Sink blockages/ toilet clogs
Temperature (Too hot/ too cold)
Major plumbing leaks
Secure broken window
Elevator not working
To report an emergency, please contact the Maintenance and Operations department at