Facilities Frequently Asked Questions

Work requests are submitted through Mainsaver, Santa Monica College's internet-based work order ticket management system. For step-by-step instructions, please refer to the following guide

Please submit work requests no less than two weeks (10 business days) prior to your event to allow proper scheduling of resources.

No. For work requests involving tables, chairs, tents, etc., we ask that you secure permission from the department you are borrowing items from. Please include that information in the work request: item pick-up/return date, time, location and contact person.

Most requests can and should be submitted online, however, the following instances should be considered an emergency and a phone call would be more appropriate:

• No electricity
• No water/hot water
• Sink blockages/ toilet clogs
• Flooding
• Temperature (Too hot/ too cold)
• Major plumbing leaks
• Secure broken window
• Elevator not working
• Gas odors
• Liquid spills
• Vandalism

To report an emergency, please contact the Maintenance and Operations department at 310-434-4378.