Frequently Asked Questions
Feel free to call the Reprographics Hotline at ext. 4828. We'll work with you over
the phone to try and resolve your issues.
Print jobs are routinely completed in 2 hours but can take up to 4 hours during busy
periods.
Our Reprographics Team is designated to work only in the print shop. After they complete
your print jobs they are placed in an outgoing bin for pick-up by the Receiving Department.
The jobs are sorted and delivered to the mailboxes at your off-campus teaching site.
Be sure to prepare in advance as delivery times can take up to 3-4 days.
We do not have the capability to do color printing at this time.
- Reprographic services are only available to SMC faculty and staff.
- Service schedules and job turnaround times may change as a result of holidays, semester transitions, faculty flex days, staff development days, etc.
- DSF Web Print job submissions are processed on a "first come-first served" basis.
- The Walkup Copiers, in the front lobby, are specifically designed for very short copy runs. Multiple copies should be forwarded to the Reprographics staff.
- Test security is a top priority. The following policies and procedures apply to all
test materials:
- Exams must be clearly marked on the DSF job tickets and paper request forms.
- Test materials cannot be submitted or picked up by student assistants.
- Exams are processed by SMC staff and secured in a Test Cabinet.
- Student assistants are not allowed access to the Test Drop Box or the Test Cabinet.
- Students evidenced stealing test materials will be immediately dismissed and a detailed report filed with the College Disciplinarian and SMCPD.
- SMC has a Copyright Policy which was articulated by the Information Services Joint Committee and approved by the Academic Senate in 1991. The Reprographics Department reserves the right to refuse any copy request that may involve any violation(s) of Copyright Law. Faculty/staff reproducing copyright material on their own using the self-serve copiers are subject to Federal Copyright Regulations. Instructors needing to use copyright material, as part of their student handouts, are encouraged to incorporate these documents into their "custom course-packs." SMC Bookstore personnel will assist all faculty with copyright declaration and clearances. Materials with copyright can also be placed "on reserve" in the campus library for a limited period of time.
- All instructional handouts and syllabi are run on 30% recycled white paper stock. Exam requests can specify the 1st page be in a pastel color.
- Available pastel colored paper can be requested for departmental mailers, handouts and bulletins and is limited to available colors.
