Technical Support for Students
Students (newly admitted, enrolled for the current semester, or alumni)
Students get technical support for student technology resources from studentITHELP
Contact us with your questions!
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Technical Support is available Monday - Friday · 8 a.m - 9:30 p.m. and Saturday 8 a.m. - 3:00 p.m. except on College holidays.
- Webpage: www.smc.edu/studentithelp
- Email: StudentIThelp@smc.edu
- Phone: 310-434-3111
Technical Support for Employees
SMC employees may ask questions, request help, or schedule media services by emailing from an SMC employee email account to: IThelp@smc.edu
You will receive an email confirmation with a service ticket number. Your request will be assigned to an IT staff member, and you will be able to track progress up to completion.
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Technical Support is available on college business days:
- Monday - Thursday: 7 a.m. - 6 p.m. Friday: 7 a.m. - 5 p.m.
- Email: IThelp@smc.edu
- Phone: 310-434-3010
If your employee SMC email account is not working, please call us. Leave a voicemail if there's no immediate answer. We have a limited number of phone lines, but we will call back as soon as possible.