About the Office Technology Program
Be First in Line for a Career in Office Technology and Administration
Have you always enjoyed organizing information? Transfer your skills to a rewarding
career in office technology and administration. In addition to data entry skills,
you will learn current and leading-edge office software programs used in specialty
areas such as the legal and medical professions. With courses in Office Technology,
you will be equipped for clerical and administrative roles, you will learn how various
departments operate within a firm to achieve common goals.
Your education and training in this essential field will teach you how to produce
correspondence, handle records, schedule appointments and code important information.
Our programs are designed to prepare you for positions including medical records and
health information technicians, medical secretaries, correspondence clerk, file clerk,
customer service representative, and more. Whether you are entering the workforce
or updating your skills, jobs in office technology can place you in corporate, government,
educational, legal and medical settings.
Find the path that fits your personal needs and professional goals:
Degrees and Certificates
Associate in Science Degree - Medical Administrative Assistant
33 units + General Education Requirements
Certificate of Achievement - Medical Administrative Assistant
33 units
This program prepares students for employment in a medical environment. Students develop
skills and knowledge to perform a variety of duties to aid in the efficient workflow
and operations of a medical-related facility. Coursework indicates medical terminology,
computer technology, medical law and ethics, and “front office” tasks — such as patient
scheduling, reception, coding and billing, transcription, and records management.
Program Map
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Associate in Science Degree - Medical Coding and Billing Specialist
36 units + General Education Requirements
Certificate of Achievement - Medical Coding and Billing Specialist
36 units
Medical Coding and Billing Specialists are primarily responsible for submitting documentation
of patient medical care to insurance companies. Duties include billing insurance companies
and patients; collecting payment for services; and documenting tests, treatments,
and procedures, using correct medical terminology—referred to as “coding.” This program
provides the training that is required to perform these duties.
Program Map
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Certificate of Achievement - Medical Office Clerk
12 units
This program prepares students to perform common tasks in a medical workplace. Students
develop skills in medical terminology, medical office procedures, and basic medical
billing and coding principles.
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Department Certificate - Electronic Medical Records Clerk
9 units
This program prepares students for entry-level clerical positions involving Electronic
Health Records. Training is provided in computer basics, medical terminology, and
electronic records technology. EHR clerks work in hospitals, physicians’ offices,
and nursing homes—typically under the direction of a manager or supervisor.
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Department Certificate - Hospital Inpatient Coder
9 units
Coding is the transformation of healthcare diagnoses, procedures, medical services,
and equipment into universal medical alphanumeric codes for statistical reporting
and reimbursement purposes. A Hospital Inpatient Coder reviews and codes information
for patients who stay at least overnight in a hospital facility. This certificate
program provides training in medical terminology, inpatient coding, and billing, reimbursement,
and collection procedures.
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Department Certificate - Medical Billing/Coding
15 units
Medical Billing/Coding workers are primarily responsible for submitting documentation
of patient medical care to insurance companies. Duties include billing insurance companies
and patients; collecting payment for services, and documenting tests, treatments and
procedures, using correct medical terminology - referred to as "coding". The Medical
Billing/Coding Certificate program provides the training that is required to perform
these duties.
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Department Certificate - Medical Records Clerk/Receptionist
15 units
This program is ideal for students who want to learn the basic skills needed to become
employed in a healthcare setting. This certificate prepares students for entry-level
records management/receptionist positions in hospitals, nursing homes, physician offices,
and service agencies. Coursework includes training in storing, retrieving, and maintaining
medical records; front desk procedures; medical vocabulary; computer technology; keyboarding;
and written and verbal communications. With experience and additional education, medical
records clerk/receptionists may advance to senior clerks, registered health information
technicians (RHIT's) registered health information administrators (RHIA's), consultants,
and educators.
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Department Certificate - Medical Transcription
15 units
This program prepares students to listen to dictated recordings made by physicians
and other healthcare professionals and transcribe them into medical reports, correspondences,
and other administrative material. Medical transcription is a particularly flexible
career that easily lends itself to many different work styles. Medical transcriptionists
work in hospitals, physicians' offices, transcription service offices, clinics, laboratories,
and at home. With experience, medical transcriptionists can advance to supervisory
positions, home-based work, editing, or consult.
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Other Office Technology Programs
- General Office
- Legal Administrative Assistant
- Legal Office Clerk
- Clerical/Data Entry
Potential Career Options
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