Student Information Technology Help

Questions and Answers about Activation

and how to get help

What is my SMC Username?

Look up my SMC Username (opens a new window or browser tab)

When was the upgraded sign-on system turned on?

Monday, February 1, 2021

The first time you log on to Canvas, email, or other systems that use the SMC SIGN-ON box, you'll have to do the activation. It takes most people about five minutes.


What if I forgot my current password or student ID number?

Click a "+" sign to see more. Click "Expand" to see everything. Click "Collapse" to show less.

I never got the email I need

Password questions

One-Time Passcode


Challenge questions


Delivery method for password resets

Registering a personal email address


Registering a mobile phone number


What does Corsair mean?

Click a "+" sign to see detailed questions or sample screens. Click "Expand" to see everything. Click "Collapse" to show less.

Go back to the instructions for activation

What do I do if I get stuck or have more questions?

Contact Student IT Help

The studentITHELP service can help you. Don't wait. Contact us whenever you have a question. We'll get back to you as soon as we can. You'll reach somebody on the computer lab staff.