Computer Labs

Student Information Technology  Help

studentITHELP helps students with college-wide information technology

Login issues

Help! I can't log in

Note that SMC online services become available to you at different times. They go offline two years after your last class or six months after your last admission application, whichever comes first, unless you are enrolled in a future class. Online services will be deactivated immediately if a cybersecurity violation is detected, such as a password shared with anyone else.

Corsair Connect login page

email login page 

Canvas login page (starting 2 weeks before my first class starts or 24 hours after enrolling, whichever is later)

Microsoft 365 login page (after my first class starts)

Common Questions

When can I use specific SMC systems?

Where are the instructions for Corsair Connect?

Where are Google's instructions for SMC student email (a special Google Gmail account)?

How can I get more help?

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I know my password, and I want to change it for my activated account

 


Summary of online services

Corsair Connect

This is the student self-service system.

It will show your class schedule. You can add or drop classes.

Our athletic teams are called "The Corsairs". A "corsair" was a French or Barbary Coast pirate or privateer several hundred years ago.

Email

SMC automatically creates a special email account for every student. It is used to communicate with SMC.

Your address ends with "@student.smc.edu"

Canvas

This is an online learning service.

Most classes use it to distribute the syllabus.

Your account is created two weeks before class starts, or one day after you enroll, whichever is later. A class shows up whenever the instructor publishes it (usually the first day of class).

 

Microsoft 365

You can use Microsoft Word, Excel, and specific other programs for free during any semester you are enrolled in a class. This ends if you drop all classes or the semester ends.

Chromebook hardware loan

SMC has loaner Chromebooks available.

Citrix Workspace

Citrix Workspace connects students in specific SMC classes (ask your instructor) to a real computer inside an SMC computer lab.

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