- Santa Monica College
- Student Support
- Academic Support
- Counseling
- GPS
- GPS Items Wording
When an item (kudos, flag, or referral) is raised in GPS, students receive an email about the item. The items that can be raised are in the list below. Click the item to see the message students receive when the item is raised. You can also add your own comments to personalize your message(s), which will be displayed where it says “[Additional Instructor Comments]”.
Flags
Dear [Student Name]
We missed your participation in class. Are you okay?
I care about your success in our class. It would be great to chat with you during office hours so we can discuss strategies and resources you can use for getting caught up.
Here are my additional comments:
[Additional Instructor Comments]
If your struggle is not class related, please email me directly so I can connect you with SMC resources.
Sincerely,
[Instructor’s Name]
Dear [Student Name],
Your recent assignment(s)/quiz/exam score(s) in [Course Name] have me concerned. I want you to succeed in the class.
[Additional Instructor Comments]
Please contact me to discuss strategies on how to ensure your success in Introduction to Microbiology. If you need additional support beyond course content, please email me so I can help connect you to the appropriate resources.
Sincerely,
[Instructor’s Name]
Dear [Student Name],
Your success in this course matters to me and I am concerned that you are missing assignments.
[Additional Instructor Comments]
Please contact me to discuss strategies on how to ensure your success in [Course Name]. If you need additional support beyond course content, please email me so I can help connect you to the appropriate resources.
Sincerely,
[Instructor’s Name]
[Please note that though this flag can be raised by an instructor our counselor, the email comes from The Basic Needs Team]
Dear [Student],
Thank you for reaching out for basic needs support. This email is informational only. Basic Needs is now introducing TBH, a virtual basic needs support service for SMC students. TBH is a one-stop virtual platform designed to help SMC students access personalized basic needs support. Whether you are looking for help on campus, in your community, or through public benefit programs like CalFresh or Medi-Cal, TBH is here for you. You can get started by visiting the SMC TBH Portal (opens in new window) , logging in using your SMC username and password, and completing the benefits screener to tell us what resources you're looking for. Once that is complete, you can explore available resources, connect with live support, and book appointments with Basic Needs Counselors.
You can also visit the basic needs website (opens in new window) and follow the instructions there. In the meantime, here is some information on resources you can access to help address basic needs:
Bodega, SMC's first centralized food pantry (see our operating hours below), neighbors the main cafeteria on the east side across from Health Services. Any currently enrolled student is welcome to come by during operating hours and receive non-perishable food items, fresh produce, toiletries, clothing, and more.
Bodega Operating Hours:
- Monday:10 – 2:30 p.m.
- Tuesday:10 – 2:30 p.m.
- Wednesday:10:30 – 3:30 p.m.
- Thursday:10 – 2:30 p.m.
- Friday:10 – 2:30 p.m.
-
Closed on weekends and school Holidays
Interested in signing up for CalFresh, California's food assistance program affectionately known as EBT? Please visit our CalFresh (opens in new window) webpage for more information and to schedule an appointment with our CalFresh Project manager for application assistance.
If you are struggling with homelessness or at risk of homelessness and need immediate
support, you can call 211. Or schedule an appointment with a Basic Needs counselor
by visiting the basic needs website (opens in new window) .
Sincerely,
The Basic Needs Team
[Please note that though this flag can be raised by an instructor our counselor, the email comes from The Center for Wellness and Wellbeing Staff]
Dear [Student Name],
We know times are difficult right now. You may be feeling stressed, anxious, overwhelmed, etc. SMC's Center for Wellness and Wellbeing has a few resources that are available to all students!
Our 24/7 emotional support hotline is confidential and available exclusively for SMC students. Call 800-691-6003 for access to support.
Make an appointment that is confidential with one of our therapists at the Center for Wellness and Wellbeing. You can make an appointment by emailing cww@smc.edu, or by leaving a voicemail at 310-434-4503.
We hope to hear from you soon!
Sincerely,
The Center for Wellness and Wellbeing Staff
[Please note that this flag is only available to be raised by counselors who are actively working with students who have not completed the Academic Strategies for Success workshop]
Hi [Student Name],
This is [Counselor Name], an SMC counselor. I am reaching out today because you are eligible to complete our Strategies for Academic Success workshop! The Strategies for Academic Success workshop is full of useful information to help students be successful in their courses this semester. I'm also sending you this message so you have our information and can schedule a time to meet with myself or another counselor.
I'm reaching out today to help you complete 2 items on your must-do list:
- Complete your Strategies for Academic Success workshop, which can be found here: Strategies for Academic Success
- If you would like to speak with an SMC counselor, in addition to completing the workshop, feel free to make an appointment or you can join our virtual drop-in phone line and a counselor will call you back today. smc.edu/counseling
We are here for you and want to support you in your academic journey.
Take care,
[Counselor Name]
Counselor, SMC
[Counselor e-mail address]
[Please note that this flag is only available to be raised by Noncredit counselors]
Congratulations, [Student Name]!
Based on a review of your completed and/or in-progress coursework at SMC, you are
eligible for a Noncredit Certificate. To receive the SMC Certificate, you must fill
out a petition online by the deadline. If you need help with this you can view the
video instructions
(opens in new window) , attend a workshop, or make a virtual (opens in new window) or in-person (opens in new window) counseling appointment.
Please contact us if you have any questions or concerns.
- Noncredit Counselors
Referrals
Dear [Student Name],
SMC has support services available to help you complete your academic goals. Below is a referral that I believe will help you. Someone from Student Services will be contacting you soon.
In the meantime, consider making an appointment with an Academic Counselor or a Financial Aid advisor.
Comments: [Additional Instructor Comments]
Sincerely,
[Instructor’s Name]
Dear [Student Name]
SMC has support services available to help you on your path to success. Below is a referral that I believe will help you. Our Career Counselors can help you get to know yourself, explore major and career options, check out internships and volunteer opportunities, and/or craft your resume to help you land the perfect job. Someone from the Career Services Center will be contacting you soon.
Comments: [Additional Instructor/Counselor Comments]
Sincerely,
[Instructor’s/Counselor’s Name]
Dear [Student Name],
SMC has support services available to help you pass your courses and complete your academic goals. Below is a referral that I believe will help you.
Referral Name: ESL Tutoring Referral
Course: [Course Name]
Comments: [Additional Instructor/Counselor Comments]
Please consider making an appointment with an ESL tutor for FREE tutoring. You can schedule an appointment via your Corsair Connect account. The ESL tutoring center offers both online and on-ground tutoring appointments. For more information on ESL tutoring, including instructions on how to make an appointment, please visit the ESL Tutoring website.
If you have any questions, please email the ESL tutoring coordinator, Judy Marasco, at Marasco_Judith@smc.edu
Sincerely,
[Instructor/Counselor’s Name]
Dear [Student Name],
SMC has resources to assist you with financial support while pursuing your education.
Consider reaching out to the Financial Aid Office or Academic Counseling by using the link(s) below:
Comments: [Instructor Comments]
Hang in there! An Academic Counselor will be contacting you soon.
Dear [Student Name],
SMC has support services available to help you pass your courses and complete your academic goals.
Below is a referral that I believe will help you.
Referral Name: Tutoring Referral
Course: [Course Name]
Comments: [Additional Instructor/Counselor Comments]
Please consider seeing our tutors in the Math Lab for free tutoring services. Appointments can be scheduled via Corsair Connect by clicking on the "Tutoring" button on your home page, or students can stop by the lab to see us for drop-in services.
Instructions: Login to your Corsair Connect > Click on the blue "Tutoring" button under "Make an Appointment" on your home page > Follow the directing page to WCOnline > After registration, choose the schedule from the top drop-down list either "Math Lab [Current Term]" > Select a tutor from the schedule > Click on the white box and make an appointment. If you have any questions, please email the Math Lab Coordinator, Judith Eckstein at Eckstein_Judith@smc.edu
Sincerely,
[Instructor’s/Counselor’s Name]
Dear [Student Name],
SMC has support services available to help you pass your courses and complete your academic goals. Below is a referral that I believe will help you.
Referral Name: Tutoring Referral
Course: [Course Name]
Comments: [Additional Instructor Comments]
Please consider seeing our tutor in the Modern Languages Tutoring Center for FREE tutoring service. Schedule an appointment via your Corsair Connect OR by clicking on the Zoom Drop-in Link on the Modern Language Tutoring website. You can drop in our virtual Zoom tutoring service based on our tutors' availability. For our tutors' availability schedule, please go to the Modern Language Tutoring website.
Instructions:
- Log into Corsair Connect.
- Click on the "Resources and Services" tab on the left side of the homepage.
- Under the "Student Support" drop down menu, click on "Tutoring"
- If you don't have an account already, you will be prompted to fill in your personal information and REGISTER. Providing your cell phone number at the bottom of the page will allow you to receive text notifications regarding your appointment (recommended).
- Choose either the "Modern Language Tutoring – (semester)" tutoring center from the drop-down menu at the top-center of the page.
- Select your preferences in the "Find an Appointment" box at the bottom of the page. If you prefer to search for an appointment using the calendar display rather than the "Find an Appointment" search, click on the "View Calendar Display" link below the "Find Appointments" button.
- When you find a time and tutor you want, click "Reserve" and complete the pop-up box.
- Be sure to click "Create Appointment" at the bottom of the window. You will receive a confirmation email confirming the location, date, time and tutor. Please arrive on time.
- For detailed information, please visit the Modern Language Tutoring website. If you have any questions, please email Modern Language Tutoring Coordinator, Mengyi Shi via Shi_Mengyi@smc.edu or call 310-434-3788.
Sincerely,
[Instructor’s/Counselor’s Name]
Dear [Student Name],
Thanks for being proactive in finding assistance. SMC has resources to assist you. A counselor will be in contact with you shortly.
Your Comments: [Additional Instructor/Counselor Comments]
For technical support, we recommend you email StudentITHelp@smc.edu immediately.
If you need help with specific platforms, such as Canvas, Zoom, or GPS, please see the user guides below:
Sincerely,
[Instructor’s/Counselor’s Name]
Dear [Student Name],
SMC has support services available to help you pass your courses and complete your academic goals.
Below is a referral that I believe will help you.
Referral Name: Tutoring Referral
Course: [Course Name]
Comments: [Additional Instructor/Counselor Comments]
Please consider seeing our tutor in the Writing and Humanities Tutoring Center for free tutoring services. Schedule an appointment via Corsair Connect by clicking on the "Tutoring" button on your home page.
Instructions: Login to your Corsair Connect > Click on the blue "Tutoring" button under "Make an Appointment" on your home page > Follow the directing page to WCOnline > After registration, choose the schedule from the top drop-down list either "Writing and Humanities ONLINE" or "Writing and Humanities On Campus" > Select a tutor from the schedule > Click on the white box and make an appointment.
If you have any questions, please email the Writing and Humanities Tutoring Coordinator, Loretta Huizar, via WHTC@smc.edu or call 310-434-3789.
Sincerely,
[Instructor’s/Counselor’s Name]
Dear [Student Name]
We here at SMC are here to support your Computer needs. Only students based in CA and who can pick up the loaner Chromebook can be approved. You will also need to be enrolled in the semester you are requesting the Chromebook for.
Our Campus Bookstore Staff will contact you within 48 business hours to let you know if you have been approved or not approved. If you have any other questions about checking out a loaner Chromebook or returning one, please email the bookstore directly at bookstore@smc.edu.
Sincerely,
[Instructor’s/Counselor’s Name]