How to Connect with Us
Remote Drop-In Hours
- Monday 8:30 a.m. - 6:00 p.m.
- Tuesday 8:30 a.m. - 6:00 p.m.
- Wednesday 8:00 a.m. - 4:30 p.m.
- Thursday 8:30 a.m. - 4:30 p.m.
- Friday 9:30 a.m. - 1:30 p.m.
CRITICAL- PLEASE READ:
The QLess queue will close automatically if the wait time exceeds 2-3 hours or the
number of available counselors, but you can periodically try again to access the
QLess queue. Depending on the current student wait time, we may not be able to reopen
for the day. Please have your SMC student ID number, a pen, and paper ready for your
callback.
Office Hours are listed below.
Counseling Callback Queue
Join the Qless app to get in a virtual line for drop-in counseling by phone. If you
are using a phone to sign into Qless, please download the Qless app first (Android or iOS).
Once you have signed in:
- Look for Santa Monica College Counseling Callback.
- We'll send you a text message to alert you when we are ready.
- The counselor will call you at the number provided when it's your turn to be seen. Make sure cell phone settings are adjusted to receive a call from an unknown or "no caller ID" number. Otherwise, the call goes to voicemail.
In-Person Drop-In Hours
- Monday 9:30 a.m. - 4:30 p.m. (see note below for all in person hours)
- Tuesday 9:30 a.m. - 4:30 p.m.
- Wednesday 9:30 a.m. - 4:30 p.m.
- Thursday 9:30 a.m. - 4:30 p.m.
- Friday Closed (the office is open for online services only)
In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone. Please call ahead before a long commute to determine the in person status.
Please see below for Office Closures!
Students must be cleared for on-campus visits by submitting proof of vaccination in advance. Information may be found at this link – Proof of Vaccination
Students must submit the daily COVID 19 screening found in the SMC Go App or at this link – COVID 19 Screening
Please note, In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone.
Video Express Counseling Hours
- Monday 9:00 a.m. - 5:00 p.m.
- Tuesday 11:00 a.m. - 3:00 p.m
- Wednesday 11:00 a.m. - 3:00 p.m
- Thursday 12:00 p.m. - 5:00 p.m
- Friday 10:00 a.m. - 12:00 p.m.
Briefly meet with a counselor through Video Express Counseling. These sessions are limited to 10 minutes and via Zoom. No appointments needed.
Please call us at 310-434-4210. See our office hours below.
