General Counseling & Transfer Services

CRITICAL- PLEASE READ:  Please be patient when attempting to connect with us on the Callback Queue as we may be experiencing a very high volume of student traffic. If you try the Counseling Callback queue and it is closed, please try again later or the next business day.

Make sure cell phone settings are adjusted to receive a call from an unknown or "no caller ID" number. Otherwise, the call goes to voicemail.  Remember to enter your SMC ID # when prompted as you sign up for Q-Less.  This will help the counselor to serve you more efficiently.

To speak with a counselor over the phone: CLICK HERE TO ADD YOURSELF TO THE QUEUE

QLESS - Remote Drop-In Hours 

Spring Week 16 (5/29 - 6/02/2023)

• Monday          Closed - Memorial Day 
• Tuesday          8:30 a.m. - 6:00 p.m.
• Wednesday    8:00 a.m. - 4:30 p.m.
• Thursday        8:30 a.m. - 4:30 p.m. 
• Friday              10:00 a.m. - 1:30 p.m.
• Saturday        Closed
• Sunday          Closed

Spring Week 17 (6/05 - 6/09/2023)

• Monday          8:30 a.m. - 6:00 p.m
• Tuesday          8:30 a.m. - 6:00 p.m.
• Wednesday    8:00 a.m. - 4:30 p.m.
• Thursday        8:30 a.m. - 4:30 p.m. 
• Friday              9:30 a.m. - 1:30 p.m.
• Saturday        Closed
• Sunday          Closed

 

Alternatively, you can join the Qless app to get in a virtual line for drop-in counseling by phone. If you are using a phone to sign into Qless, please download the Qless app first (Android or iOS).

Once you have signed in:

1. Look for Santa Monica College Counseling Callback.
2. We'll send you a text message to alert you when we are ready.
3. The counselor will call you at the number provided when it's your turn to be seen. 

The QLess queue will close automatically if the wait time exceeds 2.5 hours or the number of available counselors. Please check back as the Qless queue may reopen when that wait time goes down. Please be ready to enter your SMC student ID number (if you have one) when you sign up for Q-Less and have a pen, and paper ready for your callback.

Please see "Office Hours" below for Office Closures!

In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone. 

Regular In-Person Drop-In Hours

Spring Week 16 (5/29 - 6/02/2023)

• Monday          Closed - Memorial Day
• Tuesday          8:30 a.m. - 5:30 p.m.
• Wednesday    8:30 a.m. - 4:30 p.m.
• Thursday        8:30 a.m. - 4:30 p.m. 
• Friday              9:30 a.m. - 1:00 p.m.
• Saturday        Closed
• Sunday          Closed

 

Spring Week 17 (6/05 - 6/09/2023)

• Monday          8:30 a.m. - 5:30 p.m.
• Tuesday          8:30 a.m. - 5:30 p.m.
• Wednesday    8:30 a.m. - 4:30 p.m.
• Thursday        8:30 a.m. - 4:30 p.m. 
• Friday              9:30 a.m. - 1:00 p.m.
• Saturday        Closed
• Sunday          Closed

 

Students must submit the daily COVID 19 screening found in the SMC Go App or at this link – COVID 19 Screening

Please see "Office Hours" below for Office Closures!

Briefly meet with a counselor through Video Express Counseling on Zoom. These sessions are limited to 10 minutes and for quick questions. No appointment needed.

Phone, video, and in-person appointments are now available.

Please check Corsair Connect for availability. 

Limited to brief questions and submission of some student petitions at smc.edu/oc.

Students with an F1 student visa or questions regarding the I-20 should email intled@smc.edu.

Online counseling services are only available Monday-Thursday. Due to an increase in usage, a response may take 3-5 business days.

To speak to a counselor, join the Qless queue.

 

Online MyEdPlan​ and student success workshops!

MyEdPlan is an award-winning, online, education planning tool that allows you to:

• Create and edit an education plan on your own anytime!
• ​Plan your courses for future terms.
• ​Track your progress toward your goal as you meet major/program/degree requirements.
• Submit your ed plan for review by a counselor directly from MyEdPlan.
• Meet the educational planning requirements for enrollment, including priority enrollment.

Student success workshops will allow you to:

• Understand general education (GE) requirements.
• Learn about test anxiety, time management, and how to ace your final exam.

The chat is currently closed. 

Speak to our front desk by going to How to Connect with a Counselor use the chat button in the lower right corner of the page. Please note that we are available to chat during regular business hours of 10 a.m. – 4 p.m. Monday through Thursday. 10 a.m. – 2 p.m. Friday.

To speak with a counselor over the phone, please go to the Drop-in Counseling by Phone tab under How to Connect with a Counselor above to join our Qless Counseling Callback queue. 

To contact the main office call 310-434-4210 Monday through Friday. 

• If you are trying to reach a counselor in a special program, check How to Connect with a Counselor for contact information of all counseling programs.
• If you are unable to enroll for a Math or English class, Anatomy 1, Biology 21, or Chemistry 11, you may submit your question, along with unofficial transcripts online at smc.edu/oc to verify that you have satisfied the prerequisite.
• For all other science waivers, email ScienceWaivers@smc.edu for instructions through the Science Department.