General Counseling & Transfer Services

We will be opened for extended hours on: 

Saturday, August 24th for REMOTE PHONE COUNSELING ONLY. 

 

We are closed on the following days:

Monday, September 2, 2024 - Labor Day

Monday, November 11, 2024 - Veteran's Day

Thursday, November 28 - Friday, November 29, 2024: Thanksgiving

Tuesday, December 24 - Wednesday, January 1: Winter Break

• Monday          8:30 a.m. - 6:00 p.m.
• Tuesday          8:30 a.m. - 6:00 p.m.
• Wednesday    10:00 a.m. - 4:30 p.m.
• Thursday        8:30 a.m. - 4:30 p.m.
• Friday              9:30 a.m. - 1:30 p.m.

(Please see "Office Hours" below for extended hours/dates during Summer)

CRITICAL- PLEASE READ:  The QLess queue will close automatically if the wait time exceeds 2.5 hours or the number of available counselors. Please check back as the Qless queue may reopen when that wait time goes down. Please have your SMC student ID number, a pen, and paper ready for your callback. We are also available for In-Person drop-in (see In Person Drop-in Hours below) or via the Video Express service (see Video Express Counseling hours below)  Thank you for your patience.

Office Hours are listed below. 

CLICK HERE TO ADD YOURSELF TO THE QUEUE
Join the Qless app to get in a virtual line for drop-in counseling by phone. If you are using a phone to sign into Qless, please download the Qless app first (Android or iOS).

Once you have signed in:

1. Look for Santa Monica College Counseling Callback.
2. We'll send you a text message to alert you when we are ready.
3. The counselor will call you at the number provided when it's your turn to be seen. Make sure cell phone settings are adjusted to receive a call from an unknown or "no caller ID" number. Otherwise, the call goes to voicemail.

• Monday          8:30 a.m. - 6:00 p.m.
• Tuesday          8:30 a.m. - 6:00 p.m.
• Wednesday    10:00 a.m. - 4:30 p.m.
• Thursday        8:30 a.m. - 4:30 p.m.
• Friday              9:30 a.m. - 1:30 p.m.

In-Person services may close during hours of operation if capacity is met. In this case, we encourage you to use Drop-in Counseling by Phone.  Please call ahead before a long commute to determine the in person status.

Please see section for Office Closures!

Students with disabilities who require assistance, students who require an interpreter and underage students will be allowed one additional person in the counseling session with them.

Students arriving for an In-Person Drop-In Session must first check in at the front desk of the General Counseling office located on the second floor of the Student Services Center.

• Monday          9:00 a.m. - 5:00 p.m.
• Tuesday          12:00 p.m. - 5:00 p.m.
• Wednesday    11:00 a.m. - 3:00 p.m.
• Thursday        12:00 p.m. - 5:00 p.m.
• Friday              10:00 a.m. - 12:00 p.m.

Briefly meet with a counselor through Video Express Counseling. These sessions are limited to 10 minutes. No appointments needed.

Limited phone, video, and in-person appointments are available to book via Corsair Connect. Please use Drop-in Counseling by Phone, Video Express Counseling through Zoom, or In-Person Drop-in. Check back weekly for updates.  

Online MyEdPlan​ and student success workshops!

MyEdPlan is an award-winning, online, education planning tool that allows you to:

• Create and edit an education plan on your own anytime!
• ​Plan your courses for future terms.
• ​Track your progress toward your goal as you meet major/program/degree requirements.
• Submit your ed plan for review by a counselor directly from MyEdPlan.
• Meet the educational planning requirements for enrollment, including priority enrollment.

Student success workshops will allow you to:

• Understand general education (GE) requirements.
• Learn about test anxiety, time management, and how to ace your final exam.

Online counseling services are only available Monday-Thursday. Due to an increase in usage, a response may take 3-5 business days.

To speak to a counselor, join the Qless queue.

Students with an F1 student visa or questions regarding the I-20 should email intled@smc.edu

Limited to brief questions and submission of some student petitions at smc.edu/oc.

 310-434-4210 

• If you are trying to reach a counselor in a special program, check How to Connect with a Counselor for contact information of all counseling programs.
• If you are unable to enroll for a Math or English class, Anatomy 1, Biology 21, or Chemistry 11, you may submit your question, along with unofficial transcripts online at smc.edu/oc to verify that you have satisfied the prerequisite.
• For all other science waivers, email ScienceWaivers@smc.edu for instructions through the Science Department.