Student Support

Video Express Counseling

 

 

Video Express Counseling on Zoom

Video Express Counseling through Zoom now offered.  What is express counseling? Express counseling is for quick questions (for example, some prerequisite waivers, unit increase requests or general transfer questions) and sessions are ten minutes.

If you are an International Student, please visit join the F-1 Zoom Express Counseling Waiting Room.

Video Express Counseling is not for creating education plans or transcript evaluation. If you prefer not to be on video, please join the Qless line to meet with a counselor over the phone.

You must have an SMC student ID number and a photo ID available when you join. If you need more than 10 minutes, you will be referred to the General Counseling and Transfer Services queue.

Note: If you are unable to join, all time slots have been filled. If you need assistance today, visit Counseling Location & Hours for options.

How to Join Video Express Counseling

  1. You can join via the free Zoom app.

  2.  Test the audio and video settings on your device. 

  3. It is best if you join from a laptop or desktop (smart phones may limit some of the application capabilities).

  4. We cannot proceed with the session if you are driving. 

  5. Make sure to have a photo ID available when you join.
  6. When you are ready, click the button on the bottom of the page titled Join the Video Express Counseling Waiting Room to join.

If you are an International Student, please visit join the F-1 Zoom Express Counseling Waiting Room.

Hours

Video Express Counseling may change week to week, please check this page for updated hours:

Monday: 9:00AM - 5:00PM

Tuesday & Thursday: 12:00PM - 5:00PM

Wednesday: 11:00AM - 3:00PM

Friday: 10:00AM - 12:00PM

 

We are closed on the following days:

Friday, February 11, 2022 - Lincoln's Day  

Monday, February 21, 2022 - President's Day

Friday, March 04, 2022 - Departmental Flex Day

Tuesday, March 15, 2022 - Institutional Flex Day

Monday, April 11, 2022 - Cesar Chavez Day

Tuesday April 12, 2022 to Friday, April 15, 2022 - Spring Break

Monday, May 30, 2022 - Memorial Day

Join the Video Express Counseling Waiting Room