Student Support

Video Express Counseling



Video Express Counseling on Zoom

Video Express Counseling through Zoom now offered on a limited basis.  What is express counseling? Express counseling is for quick questions (for example, some prerequisite waivers, unit increase requests or general transfer questions) and sessions are ten minutes.

Video Express Counseling is not for education plans or transcript evaluation.

You must have an SMC student ID number and a photo ID available. If you need more than 10 minutes, you will be referred to the General Counseling and Transfer Services queue.

Note: If you are unable to join, all time slots have been filled. If you need assistance today, visit the Counseling Department Contact page for options.

How to Join Video Express Counseling

  1. You can join via the free Zoom app.

  2.  Test the audio and video settings on your device. 

  3. It is best if you join on a laptop or desktop (smart phones may limit some of the application capabilities). We cannot proceed with the session if you are driving. 


Video Express Counseling is currently available only during the following times:

  • Monday: 9 a.m. – 5 p.m.
  • Tuesday: 9 a.m. – 5 p.m.
  • *Wednesday: 9 a.m. – 5 p.m.
  • Thursday: 9 a.m. – 5 p.m.
  • Friday: 10:30 a.m. – 1 p.m.
*On Wednesday, October 28 we will not open until 10AM due to department meetings.

Join the Video Express Counseling Waiting Room