Student Support

Online Counseling


Please read through all information below before submitting an inquiry.

Online counseling services are only available Monday-Friday.  During enrollment periods, it may take 3-5 days to reply to your inquiry.

Thank you for your patience!      SMC Counseling Department

To speak to a counselor please refer to how to connect  with a counselor.

International students with an F1 student visa or questions regarding the I-20 should email

Frequently Asked Questions

Ask a Counselor

I am Enrolled in Classes

F-1 Visa Students

Ask About SMC (I do not have an SMC ID #)

Topics Appropriate for Online Inquiries

  • Associate Degrees and Certificates Requirements
  • Academic and Progress Renewal 
  • College Procedures and Academic Policies

  • Course Prerequisite Waiver/s,  Co-requisites and Advisories
  • Course Repetition
  • Course Substitution and  Equivalency
  • Disqualification and Probationary Issues
  • Education Plan
  • General Education (GE), IGETC, CSU or AA GE 
  • Transfer Requirements
  • Unit Increase

Topics That Require You Meet With A Counselor

Security/Privacy Message

SMC strives to safeguard all electronic transactions. However, when using this site, be aware that information transmitted through our Online Counseling services and email correspondence is not encrypted. Additionally, certain inquiries may be referred to other campus Departments and or staff which may be better suited to answer the inquiry. By using this site you agree to the above listed terms.