Language Lab

Lab Support

 

Language Lab Support Desk

The Language Lab Support team offers basic troubleshooting and tech support for SMC language students. We provide support for the Language Lab, Mango Languages, Transparent Language, VoiceThread, and the Language Lab Media Finder.

Students may schedule an appointment with the Help Desk staff, join a virtual Zoom drop-in session, or attend a walk-in session at Drescher Hall, Room 220.

For help with your classes or tutoring information, visit the Modern Languages Tutoring Center.

Lab Resource Guides

Access tutorials, guides, and self-help articles for the many resources available through the Modern Languages Lab.

Contact

Students may schedule an appointment with the Help Desk staff, join a virtual Zoom drop-in session, or attend a walk-in session at Drescher Hall, Room 220. For quicker assistance, use your official '@student.smc.edu' email account when contacting a team member.

Hours

  • Monday - Friday: 9 a.m. - 4 p.m.

The Language Lab Support Desk is closed during all campus holidays and breaks. Hours are subject to change.

For the computer lab's operating hours, visit Language Lab - Hours.

Zoom Drop-Ins

Join a Zoom drop-in session for faster assistance. You will be placed in a virtual waiting room until a Lab Support Desk team member is available. If no drop-in sessions are available, consider scheduling an appointment instead. Drop-in session hours are subject to change.

  • Monday - Friday: 9 a.m. - 12 p.m.

Utilize the link provided below to join a virtual Lab Support Desk Zoom Drop-in session.

Don't have Zoom yet? Download Zoom for free.

Join the Virtual Zoom Drop-In Session

Schedule an Appointment

To schedule an appointment with the Lab Support Desk, simply access the appointment scheduler below. You can schedule appointments up to two weeks in advance. Meetings can be hosted via Zoom or in-person at Drescher Hall, Room 220.

FAQ