Direct Connect

IT Support

Online Support & Computer Resources

 

Explore IT Support 

IT Support serves as technological support for students. Students are able to contact IT Support for any technical difficulties such as internet connectivity, Canvas sign in,  troubleshooting, or access to computer equipment. The technology outlined below are essential for all SMC students to utilize throughout every semester. Currently, technology is the primary form of communication between students, faculty, and staff. If you are having any challenges or need additional information with the system or software listed, please contact Student IT Help. 

Discover IT Support Navigation Guide

IT primarily focuses on ensuring all proper technology, internet connectivity, and computer equipment works properly. Below we identify essential tools to assist you in maintaining your technological needs. In addition to helpful resources to make your technological experience in the classroom successful. 

Connect with IT Student Support

IT Support offers a variety of ways to connect to student services and support.

New Student IT Support

The following technology is important to utilize throughout all semester(s). This is the primary form of communication between students, faculty, and staff. 

  • Log in to student email from the Gmail link on Corsair Connect.
  • You must log in to Corsair Connect to set your password at least five minutes before the first time you use SMC Gmail student email.
  • Email address ends with "@student.smc.edu"
  • SMC student email account only sends and receives emails to and from SMC email addresses ("@student.smc.edu" and "@smc.edu")

Returning/Current Student IT Support

The following technology is important to utilize throughout the semester(s). This is the primary form of communication between students, faculty, and staff. 

  • Google Apps: SMC Google Gmail student email, Google Drive, Google Docs, and several other Google services.
  • Microsoft 365(originally called Microsoft Office 365): Your SMC student email account will send and receive messages to and from any email address, including those outside of SMC, starting on the first day of class.

Students with Specialized Software IT Support (Virtual Computer Lab)

Students enrolled in specific classes arranged to use specialized software, have access to that software through the "Virtual Computer Lab". To determine if you have a virtual computer lab, check in with your instructor.

Virtual Computer Lab

Thrive with IT Support Navigation Tools

Utilize these tools to successfully navigate IT support services and resources.